The Integration Centre

Results: 762



#Item
51Customer experience management / Automation / Call centre / Electronic engineering / Customer support / PanTerra Networks / Call-recording software / Computer telephony integration / Telephony / Technology

Call Recording & Quality Management Solutions Why Majuda Voice™? Today’s customers demand increasingly higher standards of service. This and the ever-constricting challenges of corporate governance and regulatory c

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Source URL: www.majuda.com

Language: English - Date: 2011-09-12 06:42:55
52Electronic engineering / Statistics / Electronics / Computer telephony integration / Call centre / Interactive voice response / Network performance / Hold / Toll-free telephone number / Telephony / Telecommunications / Virtual queue

White Paper Skills‐Based Routing and Virtual Queuing Using Complementary Technologies to Increase Service Levels How Will You Bridge the Mobile App Gap? With more than one billion smartphones anticipated to be in use

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Source URL: www.virtualhold.com

Language: English - Date: 2014-09-07 00:27:42
53European integration / Think tank / Friends of Europe / Centre for European Policy Studies / Europe / Environmental organizations / Non-governmental organizations / Politics of Europe / European Union / Directorate-General for the Environment

E c Brussels, 4-5 November 2014

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Source URL: www.efc.be

Language: English - Date: 2014-11-03 09:48:42
54Telephony / Interactive voice response / Noble Systems Corporation / Dialer / Screen pop / Electronics / Skills-based routing / Virtual queue / Electronic engineering / Call centre / Computer telephony integration

Blended Agent Improve Productivity & Service with ‘Universal’ Agents Noble ® Blended Agent turns your agents into universal agents, increasing the efficiency of the call center and improving agent productivity. Rath

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Source URL: www.noblesys.com

Language: English - Date: 2010-08-04 10:17:02
55Videotelephony / Computer telephony integration / Communication software / Asterisk / Voice over IP / Call centre / Business telephone system / Call-recording software / Digium / Software / Telephony / Electronic engineering

ASTERISK AND VICIDIAL: REAL-WORLD VOIP SOLUTIONS IN THE ENTERPRISE By Matt Florell

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Source URL: www.vicidial.org

Language: English - Date: 2010-07-22 16:20:13
56Telephony / Electronic commerce / Telecommunications / Virtual queue / Computer telephony integration / Interactive voice response / Call centre / Customer experience / Toll-free telephone number / Marketing / Customer experience management / Business

White Paper Mobile Strategy Insights for the Contact Center How Will You Bridge the Mobile App Gap? by Eric Camulli With more than one billion smartphones anticipated to be in use by 2013, contact center managers

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Source URL: www.virtualhold.com

Language: English - Date: 2014-09-07 00:27:35
57Foundation / Structure / Political philosophy / European Union / FERN / Law / Non-governmental organization / Free Software Foundation Europe / European integration / Federalism / European Foundation Centre / Sociology

THE CASES FOR A EUROPEAN FOUNDATION STATUTE The European Foundation

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Source URL: www.efc.be

Language: English - Date: 2013-04-25 09:59:08
58Information / Neologisms / Social information processing / Web 2.0 / Data integration / Web content / Data mining / Information retrieval / Peer-to-peer / World Wide Web / Computing / Web services

Réseau thématique franco-brésilien GDRI–INCT International Research Group (GDRI) proposal for the «Centre national de la recherche scientifique» «Innovative Research Issues on Web Science» GDRI “WebScience

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Source URL: webscience.org.br

Language: English - Date: 2012-05-23 10:57:45
59International law / Development / Law / Earth / Centre for International Sustainable Development Law / Rio Declaration on Environment and Development / Sustainable development / International human rights law / Environmental law / Environment / Sustainability / Environmental social science

DRAFT WORKING PAPER The Principle of Integration and Interrelationship in Relation to Human Rights and Social, Economic and Environmental Objectives By Sébastien Jodoin

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Source URL: www.worldfuturecouncil.org

Language: English - Date: 2012-04-11 09:08:37
60Computer telephony integration / Interactive voice response / Automated attendant / Voice over IP / Voice-mail / VoIP phone / Call centre / Caller ID / Phreaking / Telephony / Electronic engineering / Electronics

Connecting the World… …. through a Cat-5 cable!

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Source URL: 4axecom.com

Language: English - Date: 2011-11-09 12:45:23
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